Necessary documents and regulations for cooperation with Nova Poshta LLC
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Contracts and Agreements
- Public Contract
- Public Contract Nova Poshta
- API License Agreement
- Service Agreement of adhesion for the provision of Internal and International transportation services
- Service Agreement for the provision of Internal and International transportation services
- PUBLIC AGREEMENT for the Provision of International Transportation Services for International Express Shipments
Terms of service
- Terms of Service
- Annex A to the Terms of Service. Rules for packing shipments
- Annex B to the Terms of Service. Requirements for packing refrigerated shipments
- Terms of International transportation services New Post LLC
Documents for changing shipment data
- Application form for amending an express waybill (EW)
- Application form for restoring the EWI number
- Application form for shipment forwarding
- Application form for shipment return
- Application form for document search
- Power of attorney form for receiving a shipment
Claim forms
- Claim form for consumers (individuals)
- Claim form for legal entities and individual entrepreneurs
- International delivery claim form for consumers (individuals)
- International delivery claim form for legal entities and individual entrepreneurs
Shipment acceptance conditions
For individuals:
- 1
- 2
For legal entities:
- 1
- 2
Fees
- Fees for delivering parcels, palletized cargo, tires, and rims
- Local Express fee
- Additional services fees
- Annex 1. Cargo branches accepting shipments up to 1000 kg
- Annex 2. Cities and towns covered by the Local fee
Additional information
- Hotline details
- Addresses and contacts of consumer protection authorities
- Policies for using the personal account, mobile application, and application program interface