Our global presence
Around the world
60+ Nova Post branches
40,000+ parcel lockers and pickup points
Products and services for business
E A S Y S T A R T
Експрес доставкаДоставка документів, посилок і вантажів:
■ to the Nova Post branches/span>
■ to the address
■ to parcel lockers and pickup pointsR E L I A B L E D E L I V E R Y
Freight transportationF U L L C Y C L E
Fulfillment■ Warehouse services
■ Order processing
■ API integration
■ Customs brokerE X T E N S I V E O P P O R T U N I T I E S
Import to Ukraine■ Delivery of parcels and cargoes
■ To be paid by the recipient
■ Storage
■ API integration
■ Customs broker
Business solutions
- 1Accreditation at customs
- 2Marketing support
- 3Individual discounts
- 4Business school
- 1Packing
- 2Addressed delivery
- 3API integration
- 4IOSS number, DDP
- 1To be paid by a third party
- 2Addressed delivery
- 3API integration
- 4IOSS number, DDP
- 1Delivery of documents
- 2Delivery of cards
- 3API integration
- 4Return
Additional services
Logistics and warehouse services
■ Consolidation
■ Storage
■ ReturnMarketing support
■ Joint promotional campaigns
■ Push and Viber newsletters
■ Packaging branding
■ Promoting through Nova Post's own channelsServices for clients
■ Tracking
■ Mobile app
■ 24/7 contact center
■ InformingComing soon
■ Payment on delivery for goods
■ Refusal of shipment
■ Delivery payment by the recipient
To get started
- 1Sign an agreement
- 2Prepare accompanying documents
- 3Submit an export/import request
- 4Pass a shipment/cargo
Customs support
Frequently asked questions
- How to initiate cooperation
To initiate cooperation, sign an agreement with NOVA POST LLC and get a Business client card. You can sign the agreement by following the link. Remember that you need a qualified electronic signature (QES) to submit an agreement for approval online through the Business account. If you don't have a QES, print out the required agreement in two copies, sign it, and send it from any Nova Post branch (it's free). Find detailed instructions on how to sign an agreement through the Business account by following the link. A Business client card is issued for identification and confirmation of special terms of cooperation.
- What documents are required to export and import goods
Find the list of documents required from a legal entity to export/import goods by following the link.
- What are the restrictions on international transportation
The list of goods subject to prohibitions and restrictions for shipping as part of express shipments can be found by following the link. Restricted goods can be transported as cargo subject to certain regulatory requirements and the availability of the necessary shipping documents. For more information, please consult our managers.
- How do I pay for international transportation services
International transportation services can be paid for by a legal entity in non-cash form only, in the manner and within the terms specified in the agreement.
- How do I find out where my parcel or cargo is
You can track your parcel by following the link or, in the case of cargo transportation, get information about its movement from your manager.
- What is the delivery time for parcels and cargoes abroad
Parcels and cargoes are delivered within 3 days or more, depending on the type of cargo and the country of delivery.
- What are the requirements for trays and pallets in case of international transportation
To expedite the shipment of cargoes and avoid potential problems, please pay attention to the mandatory conditions for the tray and the accompanying documents for each pallet by following the link.
Agreements, templates, and sample documents
- Agreement for legal entities
- Invoice template for legal entities
- An example of a filled request to the customs authorities for legal entities (up to 150 euros)_Lviv Central Sorting Station
- Terms of service of NOVA POST GLOBAL LLC
- List of documents for legal entities
- International delivery claim template for legal entities and sole proprietors
- Terms of service for international transportation of NOVA POST LLC
- Guidelines for customs clearance of imported shipments at the Lviv/Kyiv Central Sorting Station for legal entities
- An example of a filled invoice for legal entities
- An example of a filled request to the customs authorities for legal entities (up to 150 euros)_Kyiv Central Sorting Station
- Request template for customs clearance (Kyiv Central Sorting Station)
- Request template for customs clearance (Lviv Central Sorting Station)
- Request for return, forwarding, or changing the details of an international shipment
- Expert assessment of the GPS tracker
- Agreement for shipment transportation services within Ukraine
- Service Agreement of adhesion for the provision of Internal and International transportation services
- Service Agreement for the provision of Internal and International transportation services
- PUBLIC AGREEMENT for the Provision of International Transportation Services for International Express Shipments