Money transfer
Convenient way to send parcels with money transfers and receive payments for them from the buyer to a bank card or in cash at the branch.
Service fee is 2% + 20 ₴ of the transfer amount
Service payer: sender or recipient
How to pay for a money transfer
- Payment by card via POS terminal in a branch or to a courier
- Cash payment at the branch or during addressed delivery
- Paying with foreign bank cards is limited
You can make a money transfer and pay for the shipment via a POS terminal or online with UAH payment cards issued by any bank operating on the territory of Ukraine. If the payment is made with a bank card issued by a non-resident bank or having a different settlement currency, the customer may be denied the services.
How to receive a transfer to a bank card
- 1Add your bank card to the mobile app or business account and enable the service, or provide your card number to the operator at the branch or courier when arranging the shipment.
- 2Send the parcel and wait for the recipient to receive it.
- 3NovaPay will credit the funds to the sender's card within 30 minutes*. If no crediting is made, you can receive the transfer on the next business day at any Nova Post branch upon our reminder via SMS.
* The money transfer is finally credited to the bank card according to the regulations of the bank servicing it.
Terms of transfer crediting to the card
The amount of transfers cannot exceed
- 1100 000 ₴ → per one transfer to NovaPay card
- 229 999 ₴ → to other cards
- 3349 999 ₴ → for all shipments within one calendar month
The number of transactions cannot exceed
- 150 transactions with the same card per day
- 2500 transfers per month
Money transfers cannot be made to cards
- 1of foreign banks
- 2related to business activities: corporate cards or business cards
- 3blocked
The bank that issued the card may charge an additional fee for transferring funds.
The money transfer may not be credited due to restrictions imposed by the bank.
The term for crediting funds to a bank card depends on the term for transferring funds by the bank servicing the card.
Please contact your bank to learn the terms and conditions for transferring funds and withdrawing fees.
How to receive a transfer at a Nova Post branch
- 1Send a parcel with a money transfer.
- 2Wait until the recipient receives the parcel and pays the money transfer.
- 3Receive the transfer at any Nova Post branch the next day after the recipient receives the parcel.
If you are a NovaPay LLC customer, the money transfer will be automatically credited to your NovaPay account according to the terms of the Payment Services Agreement.
Restrictions and terms of service when receiving a transfer in cash
- 1The maximum amount of one transfer - 399 999 ₴
- 2To receive a transfer at a branch, please provide an identity document
- 3The “Money transfer” service can be added, deleted, and edited only by the sender of the parcel through the “Changing data in an express waybill” service
The customer of the money transfer shall be responsible for the accurate data entry
The service of money transfer in cash or to a bank card is provided by NovaPay's financial partner. Go to the company's website for a list of financial partner's documents.