Service "Moving"

We will transport your belongings, clothes, small appliances, etc. to the right place. If necessary, we can rent flat boxes.

The service is available for the Kharkiv, Sumy, Odesa, Zaporizhzhia, Kryvyi Rih and Kherson cities.

How to send a parcel by courier

Hand over the parcel to the courier and pay for the delivery online in the app or to the courier (in cash, by card, via Google Pay or Apple Pay).

Shipments over 30 kg can be picked up from the door of an apartment, house, or office

You can order this service in the mobile app in advance or from the courier upon arrival. The service cost is calculated by the greater of the volumetric and actual weight. "Tires and Rims" shipments are calculated according to the cost of the cargo.

• Download the app

From the door delivery is available if:

• 1
  One place of shipment weighs up to 100 kg
• 2
  The distance from the parking lot of the Nova Post vehicle to the sender's building does not exceed 50 meters
• 3
  There are no obstacles to moving the shipment (narrow aisles)
• 4
  If the elevator is down or there is no power supply in the sender's house, pickup is possible:

  • 4.1
    for parcels up to 30 kg and up to the 5th floor only;
  • 4.2
    for parcels from 30 kg and not higher than the 1st floor.
    
    Alternatively, reschedule the delivery for another day or make it from the nearest branch

Packing

The packing service at the address is available for parcels up to 30 kg.

You can use the service by enabling the corresponding tab in the mobile app when creating a shipment. Once the courier arrives at your place, you cannot additionally order the Packing service.