International RIA transfers
Transfer funds with the RIA system, one of the world's leading money transfer systems for individuals.
This Company is part of the Euronet Worldwide group, with a network of 400,000+ service points in 170 countries in Europe, America, East Asia, and Africa.
Since February 24, 2022, the NBU has prohibited international money transfers from Ukraine. However, Nova Post still allows you to receive a money transfer from abroad in Ukraine.
Advantages
How to send money from abroad
You can make a transfer through the RIA's mobile app and website. You can also go to any RIA branch or its partners abroad.
Do the following at the RIA branch:
- 1Present your passport to the cashier and provide your personal details:
- 1.1Last name
- 1.2First name
- 1.3Address
- 1.4Phone number.
- 2Provide the recipient's details:
- 2.1Last name
- 2.2First name
- 2.3Country of receiving the transfer
- 2.4Transfer amount.
- 3Pay the transfer fee.
- 4Inform the recipient of the transfer control number.
How to get a money transfer in Ukraine
- 1
- 2Tell the cashier the transfer control number. The number must be provided by the sender of the transfer.
- 3Provide documents proving your identity.
- 4Receive the transfer after verifying the data.
Documents that may be provided to prove your identity
For Ukrainian residents:
- 1Passport of a citizen of Ukraine
- 2Passport of a citizen of Ukraine for traveling abroad: without a stamp of permanent residence abroad
- 3Temporary certificate of a citizen of Ukraine
- 4Permanent residence permit in Ukraine
- 5Refugee certificate issued in Ukraine
- 6Supplementary protection certificate
For a non-resident of Ukraine:
- 1Temporary residence permit: either on paper or an ID card
- 2Passport of a citizen of a foreign state
- 3Certificate of a person granted temporary protection in Ukraine
- 4Diplomatic passport of a foreign citizen
Due time for funds to be withdrawn
The transfer is payable within 10 minutes after sending it
The funds are returned to the sender if the recipient does not appear to receive the transfer within 21 calendar days.
Service restrictions and conditions
- 1Transfers are only paid out in UAH.
- 2The payment amount should not exceed 399,999 UAH.
- 3Transfers from abroad are made in the currencies available in the RIA system: mainly in euros and dollars.
- 4The information on the transfer and the payment rate in UAH is set internally and communicated to the sender at the time of the transfer.
- 5You cannot receive a transfer from Belarus and Russia at Nova Post branches. To get a refund, the sender must revoke the transfer.
RIA Support Center in Ukraine
- 1Tel.: +380 44 331 24 20
- 2Working hours: Mon-Fri, 9:00 a.m. to 6:00 p.m.
This service is provided by NovaPay LLC, a financial partner. The list of documents is available on the Company's website.