Receive at the parcel locker

Once the shipment arrives at the parcel locker, you will receive a notification on your phone. Find the nearest parcel locker on our map.

How to pick up a shipment

1. 1
   Approach the parcel locker. Turn on Bluetooth and select the desired parcel in the mobile app.
2. 2
   Pay for the service in the mobile app if you are specified as the payer in the EW. In the case of non-cash payments, settlements are made every 10 days based on:

   • 2.1
     an agreement with Nova Post
   • 2.2
     a certificate of completion
   • 2.3
     accompanying forms: a tax note and an invoice
     
     You can also pay for the service in cash online in the mobile app.
3. 3
   Click the "Open locker" button.
4. 4
   Pick up your parcel and close the locker.

We've compiled detailed requirements for receiving shipments in our Terms of Service.

Additional services